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Sign Up For The Online Anger Course
When the judge or your spouse or your boss says you need to get into an anger
management program and change now, the last thing you want to do is spend
the next 2 months going to anger management meetings once a week and listen to
some guy lecture you on how to straighten out your head. With your marriage or
your job on the line - not to mention a possible trip to jail - you want to
get
started immediately, so you can fix what needs to be fixed and get on
with your life.
That is the beauty of the our
Online Anger Management Class &
Online Anger Management Courses - you can
get
started today! For one low price, you will have three (3) months
access to your Online Course so that can move at your own pace without being
held back by a class-full of people you don't have a thing in common with except
the need to get your Anger Certificate and to get your anger problems
under control. With our online anger courses, you can cut through the red tape
and get right down to business. The sooner you start and the harder you work,
the quicker you will begin to make progress and get your life back.
 Those
who have already completed this practical and powerful online course tell us it
not only fulfills their court-mandated anger management requirement, it also
REALLY WORKS! They have been able to improve the way they deal with anger, and
it has made a big difference in their relationships with their spouses, friends
and coworkers. It is also fast and easy to do!
Our
Online Anger Busting Anger Management Course is the most thorough and
comprehensive programs of its kind. Everything you need to help you begin to
CHANGE NOW is included. You can do the lessons from your computer in the comfort
and privacy of your own home, accessing the online course material one lesson at
a time using passwords we provide for you after you have paid for the and
registered for the Online Class. All you have to supply is the courage and
discipline to do the lessons, and then faithfully practice what you learn. When
you have completed all 24 lessons and quizzes, you will receive a certificate of
completion you can present to the court which has been signed by the bestselling
author of the Anger Busting Workbook, James A. Baker.
Click here for information
on how to register for the Online Anger Busting Anger Management Course using a
major credit card. The fee is only $65 and signing up is easy so you can get
started today! You also receive a free copy of James A. Baker's Best Selling
Book "The Anger Busting Workbook" which you will receive within three to four
business days after signing up. You do not need the workbook to take the online
class or to receive the Online Anger Management Certificate of Completion.
Please Note:
In order to maintain our affordable pricing:
- Live support is NOT included with the online courses.
- Live support is available at an additional cost but you probably won't
need any.
- Save time & money by referring to our FAQ
for course assistance.
Good luck as you begin your Online Anger Managment road to recovery.
Sincerely,
James A. (Jim) Baker
Anger in the Workplace:
Emotional Intelligence for Casino Workers
Emotional intelligence (EQ) is
the capacity to create positive outcomes for
ourselves and others. Being emotionally
intelligent means being aware of,
understanding, and appropriately
expressing/handling emotions—one’s own and
those of others. EQ is the ability to build
people up, bring them together, and motivate
them to do their best.
Whereas IQ, a measurement of one’s capacity to
master precision learning, is static over time,
EQ is a skill that can be developed and/or
enhanced at any point in our lives. And
although IQ does not predict success in work or
life, study after study has shown a strong
correlation between EQ and a person’s success
in both work and interpersonal relationships.
Therefore, emotional intelligence is an
important skill to acquire.
Most, if not all, jobs in the Gaming Industry
are extremely stressful and require great
amounts of human interaction—with customers and
other employees. When employees in
customer-service based positions demonstrate a
lack of emotional intelligence, it reflects
poorly on the organization, and reduces
customer satisfaction. Therefore, it is in the
best interest of gaming organizations to take
steps to proactively provide training and staff
development in managing anger, managing stress,
improving communication skills, and enhancing
emotional intelligence.
Just as laughter serves as an indicator of
emotional intelligence at work, rampant anger,
fear, apathy, or sullen silence signal the
opposite. In a survey of more than a thousand
U.S. workers, 42 percent reported incidences of
yelling and other kinds of verbal abuse in
their workplaces, and almost 30 percent
admitted to having yelled at a co-worker
themselves. Such disturbing encounters wreak
havoc emotionally, as demonstrated by studies
in which physiological responses were monitored
during arguments. Verbal attacks send painful
emotional messages of disgust or contempt,
emotionally hijacking the recipient,
particularly when the attack comes from a boss
or spouse whose opinion carries a lot of
weight.
Often, people think of anger management as
being exclusively for individuals mandated by
courts, Human Resource Managers, Employee
Assistance Programs, or ultimatum-issuing
spouses. Once enrolled in classes, however,
people quickly recognize the value of using
these skills in all aspects of daily
functioning.
Before beginning a structured anger management
program, every client should complete a
computer-scored Anger Management Map. This
assessment determines his or her level of
functioning in the following areas: anger
management, stress management, emotional
intelligence, and communications.
Emotional intelligence is by far the most
popular of the aforementioned modules. It is
closely related to empathy, sensitivity to
others, compassion, and self awareness. It is
what distinguishes persons who make you feel
comfortable, optimistic, laugh, and feel good
about yourself from those who you avoid due to
contagious negativism that causes you to feel
gloom and discomfort. For customer-service
workers, such as Casino workers, it is
especially important to not radiate pessimism;
glum people simply don’t gamble as much as
those who are cheerful.
Surprisingly, in the United States, Canada,
England and Bermuda, the largest number of
referrals to anger management programs that use
the emotional intelligence model come from
businesses and governmental agencies. These
organizations tend to be most concerned with
the bottom line, productivity, profit, and good
morale. Understanding the powerful role of
emotions in the workplace sets the best leaders
apart from the rest, with noticeable
differences in results and the retention of
talent, as well as all-important intangibles,
such as morale, motivation, and commitment.
Effective anger management classes reduce staff
turnover, sick day usage, interpersonal
conflict, and low morale. As stated previously,
the morale in a casino is practically
proportional to its productivity and profit.
Here are some case studies that illustrate the
positive effects of anger management.
Several months ago a young father joined one of
our Saturday accelerated classes, because he
was concerned over his growing impatience with,
and negative response to, his infant son.
During his first session, he quickly realized
that this “impatience” was also occurring at
his business, where he was responsible for
managing fifty employees. He also acknowledged
being frequently abrasive in interactions with
his wife. Over a ten session period, as he
began making changes in his sensitivity to
others. He increased his use of assertive
communication, rather than passive-aggressive
or aggressive communication and was able to see
constructive changes in his relationships with
others, as well as in his self-esteem.
In another example, an executive of a major
motion picture company was ordered to attend an
executive coaching/anger management class after
verbally abusing a member of his senior staff
during a meeting. Initially, this executive
denied the need for help and protested his
referral to an anger management program. An
initial assessment interview revealed his style
of communication was aggressive, his level of
stress was high, his emotional intelligence was
low, and finally, his skills in managing anger
were poor. In short, there was a lot of room
for improvement in all four areas covered by
our curriculum. During his ten week individual
coaching sessions, he was promoted at his
company and received a hefty raise. After one
year, he is now an advocate for education in
emotional intelligence for all managers and
supervisors in his company.
Forty percent of our referrals come from
business and industry. Self-referrals are the
third largest source of referrals to our
classes. Many of our new referrals come from
participants who have successfully completed
either executive coaching or anger management
classes. Thirty percent of anger management
referrals come from the criminal justice system
which includes the courts, probation and
parole.
In our third example, a man decided to take his
toddler son for a ride on his Harley Davidson
motorcycle. A neighbor reported the incident to
the police, and the man was subsequently
arrested and charged with child endangerment.
As a result of this offense, he was ordered to
attend a one year anger management class with a
focus of emotional intelligence. After
attending the required number of classes, the
man thanked the Judge who sentenced him. He
also called his local Adult Education High
School and recommended that it offer anger
management and emotional intelligence education
to the community as a public service.
These three rather disparate examples show that
anger management education is appropriate for
everyone, and it can positively affect a
client’s life.
Emotional intelligence is a relatively new
concept that holds considerable promise in
teaching us the skills to better relate to each
other. Improving relations leads to positive
outcomes in many areas of human interaction.
Human interaction is a necessary aspect of any
job in the gaming industry. Therefore, in
short, developing and employing emotional
intelligence skills can be both financially and
emotionally beneficial to casino employees.
Source: George Anderson
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