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Sign Up For The Online Anger Course
About Anger Management Online Courses
When the judge or your spouse or your boss says you need to get into an anger
management program and change now, the last thing you want to do is spend
the next 2 months going to anger management meetings once a week and listen to
some guy lecture you on how to straighten out your head. With your marriage or
your job on the line - not to mention a possible trip to jail - you want to
get
started immediately, so you can fix what needs to be fixed and get on
with your life.
That is the beauty of the our
Online Anger Management Class &
Online Anger Management Courses - you can
get
started today! For one low price, you will have three (3) months
access to your Online Course so that can move at your own pace without being
held back by a class-full of people you don't have a thing in common with except
the need to get your Anger Certificate and to get your anger problems
under control. With our online anger courses, you can cut through the red tape
and get right down to business. The sooner you start and the harder you work,
the quicker you will begin to make progress and get your life back.
Those
who have already completed this practical and powerful online course tell us it
not only fulfills their court-mandated anger management requirement, it also
REALLY WORKS! They have been able to improve the way they deal with anger, and
it has made a big difference in their relationships with their spouses, friends
and coworkers. It is also fast and easy to do!
Our
Online Anger Busting Anger Management Course is the most thorough and
comprehensive programs of its kind. Everything you need to help you begin to
CHANGE NOW is included. You can do the lessons from your computer in the comfort
and privacy of your own home, accessing the online course material one lesson at
a time using passwords we provide for you after you have paid for the and
registered for the Online Class. All you have to supply is the courage and
discipline to do the lessons, and then faithfully practice what you learn. When
you have completed all 24 lessons and quizzes, you will receive a certificate of
completion you can present to the court which has been signed by the bestselling
author of the Anger Busting Workbook, James A. Baker.
Click here for information
on how to register for the Online Anger Busting Anger™ Management Course using a
major credit card. The fee is only $65 and signing up is easy so you can get
started today! You also receive a free copy of James A. Baker's Best Selling
Book "The Anger Busting Workbook" which you will receive within three to four
business days after signing up. You do not need the workbook to take the online
class or to receive the Online Anger Management Certificate of Completion.
Please Note:
In order to maintain our affordable pricing:
- Live support is NOT included with the online courses.
- Live support is available at an additional cost but you probably won't
need any.
- Save time & money by referring to our FAQ
for course assistance.
Good luck as you begin your Online Anger Managment road to recovery.
Sincerely,
James A. (Jim) Baker
Anger in the Workplace:
When It's Time For Anger Management
Training can help all
employees, not just the worksite hothead deal
productively with emotions.
Turnout was good at Aon Services in Chicago
when the company brought in a psychologist to
give workshops on anger management. But Chet
Taranowski, the company's internal employee
assistance program (EAP) coordinator, noticed
something odd: A lot of people who came had
someone else in mind. They were there because
someone in their lives had an anger problem,
not because they felt they had a problem
themselves.
That's one of the ironies of addressing anger
in the workplace. Employees certainly aren't
oblivious to the hothead sitting in the next
cubicle or standing by them on the production
line. But people who have anger problems don't
necessarily recognize it in themselves,
Taranowski says. They're often surprised and
shocked when someone confronts them with it.
In the past, many companies conspired with
employees to look the other way. After all,
confronting an employee in denial is a
thankless job, and it's likely to make an
anger-prone person...well, angry. But in a
security-conscious world, this non solution is
a nonstarter, so more companies are looking for
ways to help employees get their anger under
control. A 2003 Society for Human Resource
Management survey illustrates this trend: Of
270 HR professionals responding, 16 percent
reported that their companies offered anger
management courses to employees, double the
percentage in 1999.
It's a Mad, Mad, Mad, Mad Workplace
Anger is undoubtedly a factor in some of the
1.7 million violent victimizations, mostly
assaults, that Americans experience while
working each year. (This includes incidents
involving customers, clients, students and
other nonemployees.) Employers that don't
address potential problems could pay a heavy
price.
If an employer ignores warning signs leading up
to a violent incident, it could be held legally
liable. But even if the company has done things
right, the cost of defending itself averages
$700,000, Anderson says. Clearly, it's in a
company's best interest to deal with hostile
employees before they become violent
perpetrators.
Yet even lower levels of chronic anger and
worker conflict can increase absenteeism and
decrease productivity, says Bernie Golden, a
clinical psychologist and founder of Anger
Management Education in Chicago. It creates a
less cohesive workplace and damages morale.
Anger also competes with focused attention, so
it impairs judgment and increases reaction
time. These effects, in turn, raise the risk of
critical errors and accidents.
Plus, intense or long-lasting hostility has
been linked to medical problems such as high
blood pressure, high cholesterol and heart
attacks that may drive up health insurance
premiums.
Stop the Madness
For employees who are always simmering, anger
management training may help them control their
feelings and keep them from boiling over into
destructive behavior.
Many employees are referred to training
directly by HR, while others come via their
company's EAP. Since anger per se is not a
diagnosable mental disorder, health plans
typically don't cover anger management
treatment. Instead, the employer or EAP usually
picks up the tab, although some companies
require employees to pay it for themselves. The
training is typically presented in either small
group classes or one-on-one coaching sessions.
Not surprisingly, group training is the less
expensive alternative. Since the field is so
new, there are no statistics on average fees
nationwide. As a benchmark, though, Anderson
says his classes generally run about $500 per
employee: $70 for the initial assessment, $30
for a client workbook, and $40 per hour for an
average of 10 one-hour classes. Anderson also
provides one-on-one coaching, but, at $250 per
hour, he says, most companies reserve this
option for executives.
Whether the anger management program consists
of group training or one-on-one coaching, most
providers space out the sessions at weekly
intervals. Some also offer accelerated classes
that cram several hours of training into a
single day. At times, there may be pressing
reasons for choosing this route. For example,
Anderson has one large corporate client that
takes its employees off the clock until they
complete their training. Obviously, it's
important to get employees back to work as
quickly as possible. But if someone were to ask
me if I recommend this approach, I would say
no, Anderson says. If the option is there, it's
best to spread out the training over time,
because one key to good results is practicing
between classes.
Anger Management 101
At a typical anger management session, you
won't see people analyzing how their parents
botched approach to toilet training warped
their personality. The focus of an effective
session is on teaching people life skills, not
providing therapy. Unlike depression and
anxiety, anger is not recognized as a disorder
in the Diagnostic and Statistical Manual of
Mental Disorders, the main reference manual of
the mental health professions.
We are there to help people unlearn negative
ways of dealing with anger and learn more
positive ones, says Nixon. You don't teach a
person not to get angry. It's a natural
emotion. The goal is teaching people how to
channel their anger and how to behave when they
do get angry.
Most anger management training incorporates
skills such as stress reduction, communication,
conflict resolution and problem-solving. In
theory, this sounds like a good mix, but hard
data on outcomes are lacking. The effectiveness
of many anger management programs is simply not
known, says Jerry Deffenbacher, a psychology
professor at Colorado State University who has
researched anger for more than two decades.
One possible drawback to group classes is that
it may be difficult to reach all of the
participants. For example, class participants
may include both people who are psychologically
ready to change and those who are still in
denial.
These are two very different types of people,
Deffenbacher says. They may be equally angry,
but putting them together in a common class may
not be the best way to go. Also, there's good
literature in other areas of psychology to
indicate that, if you aren't ready to change,
the intervention probably won't take hold.
Keep in mind that anger management training is
geared to folks with garden-variety anger
issues. At times, though, angry or irritable
behavior may be a symptom of a more pervasive
psychological problem, such as addiction,
post-traumatic stress disorder or depression.
Any anger management program should include an
initial assessment that sorts out people who
are likely to benefit from anger education from
those who really do need therapy or medical
treatment.
Warning Signs
How do you know when an employee might be a
good candidate for anger management training?
Some warning signs are relatively
straightforward, such as being chronically
irritable, impatient, short-tempered,
argumentative or sarcastic. Fellow employees
may report that there is frequent conflict, or
increased tension or lack of cooperation,
Golden says. There might also be increased
absenteeism or tardiness.
Be alert, too, for signs of cold contempt, says
Anna Maravelas, president of TheraRising in
Arden Hills, Minn., and author of How to Reduce
Workplace Conflict and Stress (Career Press,
2005). At work, a lot of anger isn't expressed
by yelling, because people don't want to get
fired or disciplined for it. Instead, some
employees may express their anger in less
direct ways, such as backstabbing, rumor
mongering and turf wars.
Angry employees are found on every rung of the
corporate ladder, from minimum-wage workers to
top-level executives. But according to Golden,
one thing many of these employees have in
common is unrealistic expectations.
Let's say their firm is downsized, and suddenly
they're doing not only their own job, but also
the tasks of others who have left, Golden says.
They maintain the expectation that they will be
rewarded for the extra time and effort. While
that might be a reasonable expectation, it is
not necessarily a realistic one in the current
economic climate.
When employees don't get the rewards they
expect, they can wind up disillusioned,
resentful and angry.
Practical Pointers
Suggesting that an employee go to anger
management training is one thing. Getting the
employee to actually show up is another.
In some cases, you may be able to mandate
attendance as a condition of continued
employment for instance, if an employee has
behaved in a way that would otherwise be proper
grounds for discipline or termination.
But a caveat: If the employee's behavior might
have been caused by a mental impairment as
defined by the Americans with Disabilities Act
(ADA), you'l need to take special care, warns
Karen Karr, an employment attorney at the
Steptoe & Johnson law firm in Phoenix.
If an employee acts violently, the employer may
suspend or terminate that employee, even if the
behavior results from a disability.
The ADA does not require an employer to
accommodate an individual who poses a direct
threat says Karr. But a dilemma arises when an
employee whose behavior might be caused by a
mental impairment merely threatens violence.
Says Karr In this case, the employer may
discipline the employee only if there is
objective evidence that would lead a reasonable
person to conclude that the employee is a
threat to the workplace. Otherwise, the
employer must accommodate the disability.
One way to gather objective evidence is with a
formal threat assessment. If the assessment
indicates that a particular employee is at risk
for becoming violent, the employee may be
disciplined or, alternatively, sent to anger
management training. Says Nixon, If, as a
result of the threat assessment, I's determined
that this employee needs to work on anger
issues, that is something the company can
require.
In most cases, though, you'll probably be
strongly encouraging an employee to go to
training rather than actually requiring it.
Often, the response you get may come down to
how you present the situation. You wouldn't
want to enter into a power struggle with an
employee who already has anger issues, says
Steven Uhrik, an HR consultant from Villa Park,
Ill. Instead, ease into the conversation with a
few positive comments. Then state the problem,
and be ready to back up your points with
documentation. Bse everything on performance or
attendance, Uhrik says. Spell out the
consequences for continued problems as well as
the potential benefits of addressing them.
Document everything, but be careful about what
you put in the employee's permanent record,
Uhrik adds. Use nonjudgmental, behavioral
descriptions of the employee's actions, and be
able to demonstrate their effect on the
workplace. Instead of writing that the employee
was referred to anger management class, Uhrik
recommends using the phrase appropriate company
resources were provided to the employee. That
way, if the employee's file is ever seen by
anyone, including the employee or an opposing
attorney, it doesn't contain anything that
might be construed as defamatory.
Finding Help
Finding someone qualified to help your
employees can be trickier than it sounds.
The ideal is a professional with substantial
training and experience in anger management.
But since anger isn't recognized as a mental
disorder, strategies for managing it aren't a
big part of the education that most mental
health professionals receive. Therefore, it's
important to make sure that people advertising
anger management services really have the
requisite background.
Anderson & Anderson has a network of certified
facilitators who use its model of anger
management. Also, a small group of facilitators
and providers banded together in 2004 to form
the American Association of Anger Management
Providers. Both organizations offer directories
of providers on their web sites.
In addition, since many anger management
providers take referrals from the courts,
Golden suggests calling probation offices or
social services agencies for recommendations.
Look for a provider who not only has the
necessary education and experience, but who
also does an initial assessment and has a
well-defined training approach.
Once you've found a qualified provider, don't
hesitate to refer employees when they need it.
Sometimes, just the process of identifying
anger as a problem is a helpful experience for
employees, because they're clueless, says
Taranowski. So, do the company hotheads and the
company a favor, and clue them in to anger
management.
Source: Linda Wasmer Andrews
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