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Sunday March 14, 2010
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Anger Management Online
Help

In order to maintain our affordable rate of
$65.00 for the online course, live support is
NOT included with this fee.
Live support is available at an additional cost.

Please consider the following when having problems with the online anger management course:

What are the Payment Options

Paypal is the only method of payment accepted for the online anger management course.  Through Paypal, you can pay for the course using a major credit card or have the funds transferred from your paypal account.  Please refer to Paypal if you are having difficulties paying for your online subscription.

Having problems logging in with your username or password?

1. Is your username and password in the proper case, .ie… upper or lower case?

2. Have you recently changed your username or password?

3. Has your 90-day subscription ended?


Having Problems with your Lesson Key?

1. Please note all lesson keys, usernames and passwords are case sensitive.

2. Lesson keys will always have a number, dash and word (written as one word) ie.
    26-anger

3. There is NO lesson key for lesson 1. You simply read to the bottom of the page and it will lead you to the terms and conditions and your first lesson.

4. If you have forgotten your lesson key, you can return to the previous lesson and test and upon successful completion will again be provided with the next lesson key.
   

5. If a lesson key is provided from the Webmaster because you forgot it or because you didn't write it down correctly or for any reason other than a malfunction of our system you may expect a long delay.


Trouble Printing Your Certificate?

1. Please note you can log in from any computer to print your certificate, just ensure you are at a workstation with a printer when you complete the last lesson.

2. If you have no access to a printer, you can save the certificate as an image (.jpg file) to a disc or a CD and bring it to a business depot for printing.

3. Once you leave the certificate page, the last lesson and test will have to be completed again if you wish to access the certificate page


*PLEASE NOTE ON RARE OCCASIONS THE SERVER MAY BE DOWN FOR A SHORT PERIOD OF TIME AND THE COURSE MAY NOT BE AVAILABLE ...SIMPLY TRY AGAIN A SHORT TIME LATER


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